Payment Policy

At Veclara, we are committed to providing a secure and transparent payment process for all of our customers. This Payment Policy outlines the methods of payment we accept, the currency in which transactions are processed, and important information about related policies to ensure a smooth and reliable shopping experience.

Accepted Payment Methods
We currently accept PayPal and Venmo as our official payment method. Customers may complete their purchases using their PayPal account, which allows for a quick, secure, and convenient checkout process.

Currency for Transactions
All purchases on our website are processed in USD. If your payment is made in a different currency, your financial institution may apply exchange rates or transaction fees that are beyond our control.

Secure Payment
The security of your payment information is our highest priority. All transactions on our website are protected with SSL encryption to ensure your personal and financial details remain secure at all times.

Shipping Policy Overview
Orders are processed within 1 to 2 business days and shipped within the United States with an estimated delivery timeframe of 4 to 11 business days. For full details about order cut-off times, processing, and delivery schedules, please refer to our complete Shipping Policy.

Return & Refund Policy Overview
We offer a return window of up to 40 days for both defective and non-defective products, with free return shipping and no restocking fees. Refunds are processed within 25 days to your original payment method. For further details, please see our full Return & Refund Policy.

Privacy Policy Overview
Your privacy matters to us. We collect and process customer information only in accordance with applicable laws, and all data is handled with the highest standards of confidentiality and protection. For more information on how we manage your personal information, please read our full Privacy Policy.

Google Merchant Center Compliance
Veclara fully complies with Google Merchant Center requirements. All billing, checkout, and transaction information is presented transparently to customers, and we are committed to maintaining compliance with applicable laws and platform standards at all times.

Need Help?
If you have any questions or require further assistance, our customer service team is here to help.

Store Name: Veclara

Email: info@veclara.com

Address: 675 Ponce De Leon Avenue NE, Atlanta, Georgia, 30308

Operating Hours: Monday to Friday, 09:30 AM – 18:30 PM (GMT-4)

We aim to respond within 24 business hours.