Frequently Asked Questions (FAQs)
Do you offer free shipping?
Yes, we provide free shipping on all orders within the United States. No additional shipping fees will be added to your purchase.
What is your return policy?
We accept returns for both defective and non-defective items within 40 days of delivery. Items must be in new condition and returned in their original packaging.
Is there a restocking fee?
No, we do not charge any restocking fees.
How will I receive my refund?
Refunds will be credited to your original payment method. A confirmation email will be sent once your refund has been processed.
How can I contact customer support?
You can reach us by email at info@veclara.com or by submitting an inquiry through our Contact Page. We typically respond within 24 business hours.